Privacy Policy
Last Updated: April 8, 2026
Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use our platform and services. We are committed to protecting your privacy and ensuring the security of your data.
Zapex is operated by Zapex OÜ, an Estonian private limited company with registry code 16894442. For the purposes of applicable data protection law, Zapex OÜ is the controller of the personal data described in this Privacy Policy unless another entity is expressly identified for a specific service or processing activity.
By accessing or using our platform, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Age Restriction: Our platform is not directed to anyone under the age of 18. We do not knowingly collect personal data from minors.
Information We Collect
Account & Authentication Data
- •Email address and one-time passcode flow data if you sign in with email
- •Basic profile and account identifiers from supported social login providers such as Google, X, TikTok, Twitch, or similar providers we may enable
- •Authentication events, linked account metadata, and wallet linkage status
Financial Information
- •Wallet addresses and public keys
- •Transaction histories on public blockchains
- •Digital asset holdings and activities
- •Embedded wallet metadata, linked wallet addresses, and wallet connection state
Usage Data
- •IP address and device information
- •Browser type and operating system
- •Platform interaction and feature usage
- •Referral sources and navigation patterns
Automatically Collected Information
When you visit our platform, we automatically collect certain information about your device and browsing behavior through cookies and similar technologies. This includes technical data necessary for the platform to function properly.
How We Use Your Information
Platform Services
Provide and maintain our platform functionality and process transactions
Authentication & Wallet Access
Authenticate users, maintain sessions, create or link supported wallets, and help you access wallet-enabled features
Security & Fraud Prevention
Detect and prevent malicious or fraudulent activities
Customer Support
Respond to your inquiries and provide assistance
Analytics & Improvements
Monitor and analyze platform performance and user behavior
Legal Compliance
Comply with legal obligations and respond to enforcement requests
Communications
Send important updates about your account and platform changes
Cookies & Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services.
Strictly Necessary
Essential for platform functionality, session state, authentication, and wallet connectivity
Performance/Analytical
Help us understand how you navigate and use our platform
Functionality
Remember your preferences and enable enhanced features
Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
How We Share Your Data
We do not sell your personal data. We may share your information in the following limited circumstances:
- •
Service Providers
Third-party vendors who help us operate our platform, including authentication and wallet infrastructure providers such as Privy, under contractual and confidentiality restrictions
- •
Legal Requirements
When required by law or to respond to legal process and enforcement requests
- •
Business Transfers
In connection with mergers, acquisitions, or sale of assets
- •
With Your Consent
When you explicitly authorize us to share your information
Data Security
We implement robust security measures to protect your personal information:
While we strive to protect your data, no method of transmission over the internet is 100% secure. You share information at your own risk.
Blockchain & Public Data
Important: Transactions on public blockchains are permanently recorded and publicly visible.
What This Means
- ⚠Your wallet addresses and transaction history are publicly visible on the blockchain
- ⚠Blockchain data cannot be erased, modified, or made private after recording
- ⚠Anyone can analyze blockchain data and potentially link it to your identity
We cannot control or modify data on decentralized blockchain networks as they operate independently of our platform.
Data Retention
We retain your personal data only as long as necessary to:
- •Provide our services and fulfill the purposes described in this policy
- •Comply with legal, regulatory, and accounting requirements
- •Resolve disputes and enforce our agreements
- •Protect against fraudulent or illegal activity
After the retention period expires, personal data will be deleted or anonymized, except for blockchain data which is immutable.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data:
Right to Delete
Request deletion of your personal data (excluding blockchain records)
Right to Access
Obtain information about the personal data we process
Right to Correct
Request correction of inaccurate personal data
Right to Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to certain processing of your personal data
To exercise these rights, please contact us using the information provided below.
Third-Party Links & Services
Our platform may contain links to third-party websites, applications, and services. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party services you interact with through our platform.
Note: If you use email login, social login, embedded wallets, or linked wallets, those flows may involve third-party providers such as Privy and the identity provider you selected. Those providers may collect additional data according to their own privacy policies and terms.
International Data Transfers
We operate globally and may transfer your personal data to countries other than your own. These transfers are protected through:
- •Appropriate safeguards and data transfer agreements
- •Compliance with applicable data protection laws
- •Ensuring adequate levels of data protection
- •Use of global service providers that may process authentication, infrastructure, and wallet-related data outside your home jurisdiction
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of material changes through:
- •Prominent notice on our platform
- •Email notification (if applicable)
- •Updated "Last Updated" date at the top of this policy
Your continued use of our platform after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or would like to exercise your privacy rights, please contact us:
For Privacy Inquiries
Zapex OÜ, registry code 16894442, can be reached at [email protected] for privacy-related questions and rights requests
Response Time
We aim to respond to all privacy-related inquiries within 30 days
Supervisory Authority
If you are in the EU/EEA or UK, you may also contact your local data protection authority. In Estonia, the competent authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Complaints: If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority or, where applicable, the Estonian Data Protection Inspectorate.
Thank you for trusting us with your privacy. We're committed to protecting your data and providing transparency about our practices.